Privacy policy

Blumetric Accounting Pty Ltd ("we," "us," or "our") is committed to protecting your privacy and managing your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) ("Privacy Act"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services or visit our website.

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1. Collection of Personal Information

We collect personal information necessary to provide our bookkeeping, BAS agent, accounting, advisory and Virtual CFO services.

 

The types of personal information we may collect include:

• Full name, date of birth, and contact details (e.g., phone number, email address, physical address);

• Tax File Numbers (TFNs), Australian Business Numbers (ABNs), and company details;

• Financial records, bank statements, payroll data, and superannuation details;

• Details of your interactions with us, including inquiries and feedback;

• Any other personal information relevant to the services we provide.

 

We collect this information directly from you, your authorised representatives, or third parties (such as the Australian Taxation Office (ATO) or financial institutions) where required and permitted by law.

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2. Use of Personal Information

We use your personal information to:

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• Provide bookkeeping, BAS agent, accounting, and Virtual CFO services;

• Prepare and lodge BAS, tax returns, and other financial documents;

• Communicate with you regarding our services;

• Comply with legal and regulatory obligations; and

• Improve and personalise our services and website.

 

We do not use your personal information for direct marketing without your explicit consent.

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3. Disclosure of Personal Information

We may disclose your personal information to:

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• Regulatory bodies, such as the ATO and ASIC, where required by law;

• External service providers, such as cloud-based accounting platforms (e.g., Xero, QuickBooks, Xbert, Dext) and IT support services;

• Financial institutions for banking and payment processing purposes;

• Other professionals, such as tax agents, auditors, solicitors, and financial advisors, where required to deliver our services;

• Any other parties with your explicit consent.

 

We take all reasonable steps to ensure that these parties comply with Australian privacy laws and maintain the confidentiality of your information.

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4. Security of Personal Information

We implement robust security measures to protect your personal information from misuse, loss, and unauthorised access, including:

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• Secure storage systems and restricted access;

• Encryption and firewalls for digital records;

• Regular audits and staff training on privacy practices.

 

Despite our efforts, no system can guarantee complete security. If you suspect any breach of your personal information, please contact us immediately.

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5. Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate, incomplete, or outdated. To do so, please contact us using the details below. We may require verification of your identity before granting access.

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6. Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance user experience and gather analytics about website traffic and usage. This may involve collecting non-personal information, such as IP addresses and browsing behavior. You can manage your cookie preferences through your browser settings.

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7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies before sharing personal information.

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8. Overseas Disclosure

We do not disclose your personal information to overseas recipients unless required by law or as part of the services we provide (e.g., use of cloud-based software hosted outside Australia). Where overseas disclosure occurs, we take reasonable steps to ensure the recipient complies with the Australian Privacy Principles.

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9. Complaints

If you have a complaint about how we handle your personal information, please contact us using the details below. We will acknowledge your complaint within [Insert Number] business days and aim to resolve it promptly. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

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10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be published on our website with the effective date.

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11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

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Blumetric Pty Ltd
Email: info@blumetric.com.au